Guidelines for a smooth shopping experience.

1. General Conditions
By placing an order at Woodland Comforts, you agree to be bound by these terms and conditions.
All transactions are conducted in compliance with local laws and regulations.

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2. Product Information
We make every effort to display as accurately as possible the colors and images of our products that appear at the store.

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Each item is handmade, so slight variations in size, shape, and color are natural and do not constitute defects.

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3. Purchase Contract
When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order.
A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you.

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4. Pricing and Availability
While we try to ensure that all details, descriptions, and prices which appear on this website are accurate, errors may occur.
If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

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5. Payment
Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction.

Goods will not be dispatched until this pre-authorization check has been completed.

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6. Shipping and Delivery
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
We are not responsible for any delay in delivery occurring due to postal delays or force majeure.

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7. Returns and Refunds
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

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8. User Comments, Feedback, and Other Submissions
If you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

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9. Privacy Policy
We are committed to protecting your privacy. Information collected from you is used to improve your shopping experience and to communicate about products, services, and promotions.

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10. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

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Your continued use of or access to the website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes. If you have any questions regarding the terms, please contact us before placing an order.